Named Top Retailer by NBDA 2024
Shore Brake Cyclery Named Top Retailer from the National Bicycle Dealers Association for the Fifth Time
BRANT BEACH, N.J. – June 18, 2024 – Shore Brake Cyclery has been honored with the highest Bicycle Retailer Excellence Award by the National Bicycle Dealers Association (NBDA) for the fifth year. Additionally, this year, Shore Brake Cyclery also received the prestigious President's Award, making this recognition particularly special.
“Receiving this recognition along with the President’s Award from the National Bicycle Dealers Association for the fifth year is an incredible honor,” said Charlie Kulp, Owner of Shore Brake Cyclery. “These awards underscore the relentless dedication of our team to foster a vibrant cycling community. We strive to innovate and provide unparalleled service to every customer, whether they are lifelong cyclists or just beginning their journey.”
Participants worked with the NBDA over a period of three months to meet current challenging industry conditions and turn them into opportunities for growth and excellence. They developed communication strategies, key performance indicators, organized community events, and gathered feedback from the community, all with a focus on achieving retail excellence.
"I am continually inspired by Shore Brake Cyclery’s dedication to excellence in the bicycle retailer industry,” said Heather Mason, President of the NBDA. “Their commitment to quality, customer service and community engagement sets a standard for retailers nationwide. We are proud to recognize their outstanding contributions and impact on the cycling community.”
The NBDA's Bicycle Retailer Excellence Award, rebranded in 2021 to emphasize inclusivity and celebrate diversity in bicycle retail, continues to recognize Shore Brake Cyclery for its outstanding performance. The shop has previously been honored with the Best Bike Shops Program accolade in 2019, 2020, 2022 and 2023. Retailers were recognized in late May at the Retailer Summit held in Bentonville, Arkansas. Kulp attended the Summit in person to receive the shop’s award.
“Our commitment to providing the best experience to all of our customers as well as expanding community engagement within the cycling community is at the center of what we do every day, and we are thrilled to be acknowledged for our efforts,” added Kulp.
This award is a testament to the dedication and achievements of bicycle shops across North America. By promoting inclusivity and fostering growth in ridership, the NBDA unites retailers, suppliers, industry organizations, advocates, and consumers in identifying and highlighting exceptional bicycle stores. Recipients are recognized not only for their retail excellence but also for their integrity, inclusiveness, spirit, and commitment to expanding the cycling community.
To learn more about Shore Brake Cyclery, visit www.shorebrakecyclery.com. To learn more about the Bicycle Retailer Excellence Award and the NBDA, please visit their website at www.nbda.com/rea.